Frequently Asked Questions
Everything you need to know about your KITSCH beauty essentials.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Once shipped, standard domestic delivery typically takes 3-7 business days.
What is your return policy?
We offer a 30-day return policy for most items in their original packaging. Please note that for hygiene reasons, certain beauty tools and accessories cannot be returned once opened.
Are KITSCH products eco-friendly?
We are committed to sustainability. Many of our products, such as our bottle-free beauty bars and recycled plastic hair accessories, are designed to reduce environmental impact.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
How do I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Shop Pay and Afterpay.